Terms of service

Terms & Conditions

Effective Date: July 30, 2026

Welcome to ATW IT Solutions ("Company," "we," "our," or "us"). By accessing or using our website, services, software, communications, or any related offerings, you agree to these Terms & Conditions.

Use of Our Website

You agree to use our website and services only for lawful purposes. You may not:

  • Attempt to gain unauthorized access to our systems.

  • Distribute malicious software or harmful content.

  • Use our website for fraudulent, abusive, or illegal activities.

  • Copy, reproduce, or distribute our content without written permission.

Services

ATW IT Solutions provides IT services, managed services, automation solutions, AI-powered solutions, consulting, software integrations, and related technology services.

All services are provided based on agreed proposals, contracts, statements of work, or service agreements. Project timelines and deliverables may vary based on client requirements and cooperation.

Payments & Billing

Clients agree to pay all fees according to their approved proposal, invoice, subscription, or service agreement.

Recurring services will be billed automatically where applicable.

Late payments may result in service suspension.

All fees are non-refundable unless otherwise stated in writing.

Intellectual Property

All content, branding, software, designs, documentation, and materials on this website remain the property of ATW IT Solutions unless otherwise agreed in writing.

Third-Party Services

Our services may integrate with third-party platforms including CRM systems, cloud providers, payment processors, telecommunications providers, and AI services.

We are not responsible for outages, interruptions, policy changes, or service failures caused by third-party providers.

SMS Terms & Conditions

SMS Consent Communication

The information (Phone Numbers) obtained as part of the SMS consent process will not be shared with third parties for marketing purposes.

Types of SMS Communications

If you have consented to receive text messages from ATW IT Solutions, you may receive messages related to the following specific examples:

  • Conversations (external)

Message Frequency

Message frequency may vary.

Potential Fees for SMS Messaging

Please note that standard message and data rates may apply, depending on your carrier's pricing plan. These fees may vary if the message is sent domestically or internationally.

Opt-In Method

You may opt in to receive SMS messages from ATW IT Solutions in the following ways:

  • By submitting an online form.

Opt-Out Method

You can opt out of receiving SMS messages at any time. To do so, simply reply "STOP" to any SMS message you receive. Alternatively, you can contact us directly to request removal from our messaging list.

Help

If you are experiencing any issues, you can reply with the keyword "HELP". Or, you can get help directly from us at (302) 590-5393.

Standard Messaging Disclosures

Privacy

Your use of our services is also governed by our Privacy Policy. We collect and process information only as necessary to provide our services and comply with legal obligations.

Disclaimer

Our website and services are provided "as is" and "as available." We make no guarantees regarding uninterrupted availability, performance, or specific business outcomes.

Limitation of Liability

To the maximum extent permitted by law, ATW IT Solutions shall not be liable for any indirect, incidental, consequential, or special damages arising from the use of our website or services.

Termination

We reserve the right to suspend or terminate access to our services at any time if these Terms are violated or if required by law.

Changes to These Terms

We may update these Terms from time to time. Continued use of our website or services constitutes acceptance of the updated Terms.

Contact Information

ATW IT Solutions

24135 Sylvan Glen Road Unit A

Diamond Bar, CA 91765

Email: sales@atwitsolutions.com

Phone: (302) 590-5393